All posts

How residents think about complications, and what they miss

The response matters more than the event

A resident who completes five years of orthopedic surgery training without a complication did not do enough cases. Complications are inherent to operating on patients whose biology does not always cooperate with the surgical plan. Every experienced orthopedic surgeon carries a mental catalog of cases that did not proceed as expected: the nonunion that required revision, the infection that necessitated hardware removal, the nerve palsy that was not anticipated. What distinguishes surgeons who grow from their complications from those who are diminished by them is not the complication itself. It is the response.

The defensive instinct and why it is costly

When a complication occurs, the first response tends to be self-protective. The internal questions begin immediately: was this my fault, could I have prevented it, what will people think? This is a natural reaction, but it competes with the two things that matter most in the immediate aftermath: recognizing the problem early and acting on it.

Early recognition is where many complications remain salvageable rather than becoming serious. Consider a post-operative infection: identified at day three, a prompt washout has a reasonable chance of resolving the problem. Identified at day ten, with an established biofilm, the clinical situation is fundamentally different. The gap between these two timelines is often a resident who was monitoring closely versus one who was explaining away early warning signs because acknowledging them meant acknowledging a problem.

The residents who handle complications well tend to share a specific quality: they are more concerned with the clinical situation than with their role in creating it. That distinction sounds straightforward in the abstract, but in the moment, the instinct to protect oneself emotionally and reputationally is powerful and can meaningfully slow the clinical response.

Disclosure as a clinical skill

Telling a patient about a complication is one of the more difficult conversations in surgery, and one that most residency programs do not teach with any structure. The education happens through observation, and its quality depends entirely on which attendings the resident happens to watch.

The approach that works tends to be direct, early, and specific. For instance: "Your fracture is not healing the way we expected. Here is what I think is happening, here is what I recommend, and here is what the timeline looks like going forward." This approach treats the patient as a partner in managing the problem. The approach that erodes trust is vague, delayed, or constructed to diffuse responsibility. Saying "sometimes these things happen" without explaining what "these things" are, or waiting until the patient discovers the problem independently at a follow-up visit, damages the relationship in ways that the complication itself often would not have.

Patients generally tolerate complications far better than they tolerate the sense that information was withheld. The malpractice cases that arise from complications are, in the majority of instances, about the communication afterward rather than the clinical event itself.

The role of institutional culture

Morbidity and mortality conference is where a program's relationship with complications is most visible. In programs where the conference is genuinely analytical, a structured examination of what happened and what could be done differently, residents develop the habit of bringing their complications forward because they have learned that transparency is the mechanism for improvement. In programs where the conference functions primarily as a forum for blame, residents develop the opposite habit.

The culture shapes the surgeon. A resident trained in an environment where complications are discussed openly will carry that practice into their career. A resident trained in an environment where complications are concealed will carry that practice instead. For residents in programs where the culture is not ideal, the corrective is to build the right habits independently: debriefing after difficult cases, discussing complications honestly with trusted co-residents, and, eventually, creating the morbidity and mortality culture they wish they had trained in.

The longer view

Complications during residency feel career-defining while they are occurring. They rarely are. What proves career-defining is the pattern of response a resident develops: whether they catch problems early, disclose directly, ask for help when the situation warrants it, and allow the experience to change their practice going forward. Those habits are built during residency, one difficult case at a time, and they compound over the course of a career in the same way that technical skill does. How a surgeon responds to complications is as much a part of the surgeon they become as the operations they learn to perform.